Koofr WebDAV Help

Getting started with WebDAV connection to Koofr

The Koofr application provides an alternative way of accessing data in the cloud using the WebDAV protocol which can be found in any operating system used on a computer. You can upload, download, copy, delete and move files or folders using this type of connection. All changes made on files or folders will be seen in the Koofr application and vice versa. This type of connection does not allow you to synchronise data or share items stored in the cloud.

Set up the WebDAV protocol on your computer

How to set up the WebDAV protocol through Koofr desktop client

Go to Settings in the Koofr desktop client in the menu on the left. Find the Network drive option and click Enable. This will automatically establish a WebDAV protocol for the Koofr app on your computer. No further action is needed.

Note: This is the Koofr recommended way of setting up the WebDAV protocol.

How to set up the WebDAV protocol on Windows 11

If you want to access your files in Koofr with the file manager on your computer which has a built-in WebDAV connection, follow the steps below:

  • Open your Account Settings in Koofr WebApp and select Preferences
  • Click on Password in the menu on the left
  • Find Generate new password textbox, type in the password name and click Generate
  • Be sure to remember the password, as you cannot view it later

When you've generated the WebDAV password:

  • Open File Explorer
  • Right-click on This PC
  • Select Map Network Drive
  • Specify the connection drive letter
  • Type https://app.koofr.net/dav/Koofr into the text box Folder
  • If you want to use WebDAV every time you access your folders, check the Reconnect at sign-in checkbox if it’s not already checked by default
  • Check the Connect using different credentials checkbox
  • Click on Finish
  • When Windows Security window appears, type in your Koofr username and WebDAV password that you generated previously and click on the OK button.

Now you have established a WebDAV protocol for the Koofr app on your Windows computer. In the folder structure on your computer, you will now see a new Network Drive. If you click on it, you can see the same folder structure as in the Koofr web application.

Note: If you forget the WebDAV password that you generated through Koofr WebApp, you can always generate a new one, but you'll need to replace it everywhere that you've used it.

Note: Windows default maximum file size limitation that can be uploaded or downloaded through WebDAV is 50 MB. See Microsoft support sites for explanation and fix.

Note: If you want to see all of the available Koofr files (for example, files in your Shared folders) in your mounted network drive, you need to mount the root Koofr folder as a network drive. That means you need to use https://app.koofr.net/dav/ as a Host, when mounting your network drive manually. If you use the Koofr desktop app to enable the Koofr network drive, this is already taken care of. Please also note that if you mount https://app.koofr.net/dav/ the first level of your network drive is not writeable. That means you cannot create files and folders on that level.

How to set up the WebDAV protocol on Windows 7, Windows 8 and Windows 10?

If you want to access your files in Koofr with the file manager on your computer which has a built-in WebDAV connection, follow the steps below:

  • Open your Account Settings in Koofr WebApp and select Preferences
  • Click on Password in the menu on the left
  • Find Generate new password textbox, type in the password name and click Generate
  • Be sure to remember the password, as you cannot view it later

When you've generated the WebDAV password:

  • Click on the Start icon/Windows icon
  • Go into This PC
  • In the toolbar choose the option Computer
  • Click on Map Network drive
  • In the wizard, select an available drive letter
  • Type https://app.koofr.net/dav into the text box Folder
  • If you want to use WebDAV every time you access your folders, check the Reconnect at sign-in checkbox if it’s not already checked by default
  • Check the Connect using different credentials checkbox
  • When Windows Security window appears, type in your Koofr username and WebDAV password that you generated previously and click on the OK button.

Now you have established a WebDAV protocol for the Koofr app on your Windows computer. In the folder structure on your computer, you will now see a new Network Drive. If you click on it, you can see the same folder structure as in the Koofr web application.

Note: If you forget the WebDAV password that you generated through Koofr WebApp, you can always generate a new one, but you'll need to replace it everywhere that you've used it.

Note:

How to check the WebClient Properties in case of an issue?

In case you haven’t been able to connect to the Koofr app with the WebDAV protocol, check if you have the correct settings for the WebClient.

Follow the instructions:

  • Right-click on My Computer/Computer/This PC and choose Manage
  • Click on Services under Services and Applications in the menu on the left
  • Find the WebClient in the list
  • Right-click on it and choose Properties
  • When the WebClient Properties open, select Automatic under the Startup type, click the Start button and confirm it with a click on the OK button

How to set up the WebDAV protocol on macOS?

Use the Finder file manager that has a built-in WebDAV connection and gain access to your files in the Koofr app following the steps below:

  • Open your Account Settings in Koofr WebApp and select Preferences
  • Click on Password in the menu on the left
  • Find the Generate new password textbox, type in the password name and click Generate
  • Be sure to remember the password, as you cannot view it later

When you've generated the WebDAV password:

  • Open the Finder on your computer
  • Click on the Go menu and select Connect to Server
  • In the new window enter https://app.koofr.net/dav and click on Connect
  • Type in your Koofr username and WebDAV password that you generated previously into the new window and click on the Connect button.

Now you have established a WebDAV protocol for the Koofr app on your Mac OS X computer. In the folder structure on your computer, you will now see a new Network Drive. If you click on it, you can see the same folder structure as in the Koofr web application.

Note: If you forget the WebDAV password that you generated through Koofr WebApp, you can always generate a new one, but you'll need to replace it everywhere that you've used it.

Note: If you want to see all of the available Koofr files (for example, files in your Shared folders) in your mounted network drive, you need to mount the root Koofr folder as a network drive. That means you need to use https://app.koofr.net/dav/ as a Host, when mounting your network drive manually. If you use the Koofr desktop app to enable the Koofr network drive, this is already taken care of. Please also note that if you mount https://app.koofr.net/dav/ the first level of your network drive is not writeable. That means you cannot create files and folders on that level.

How to set up the WebDAV protocol on Linux

Note: The steps are written for the GNOME desktop environment

  • Open your Account Settings in Koofr WebApp and select Preferences
  • Click on Password in the menu on the left
  • Find the Generate new password textbox, type in the password name and click Generate
  • Be sure to remember the password, as you cannot view it later

Nautilus file manager has a built-in WebDAV connection with which you can access your files from the Koofr app following these steps:

  • Open Nautilus file manager
  • Choose Other Locations from the menu on the left
  • Type in davs://app.koofr.net:443/dav into Connect to Server field
  • Enter your Koofr username and WebDAV password that you generated previously
  • Click Connect

Now you have established a WebDAV protocol for the Koofr app. In the folder structure on your computer, you will now see a new Network Drive. If you click on it, you can see the same folder structure as in the Koofr web application.

Note: If you forget the WebDAV password that you generated through Koofr WebApp, you can always generate a new one, but you'll need to replace it everywhere that you've used it.

Note: If you want to see all of the available Koofr files (for example, files in your Shared folders) in your mounted network drive, you need to mount the root Koofr folder as a network drive. That means you need to use https://app.koofr.net/dav/ as a Host, when mounting your network drive manually. If you use the Koofr desktop app to enable the Koofr network drive, this is already taken care of. Please also note that if you mount https://app.koofr.net/dav/ the first level of your network drive is not writeable. That means you cannot create files and folders on that level.

Other

How do I connect a service to Koofr through WebDAV?

You'll need to generate an application-specific password in your Koofr account to set up each of these connections.

  • Open your Account Settings in Koofr WebApp and select Preferences
  • Click on Password in the menu on the left
  • Find the Generate new password textbox, type in the password name and click Generate
  • Be sure to remember the password, as you cannot view it later

The WebDAV connection settings:

  • Host: https://app.koofr.net/dav/Koofr
  • Port: 443
  • User: the email address that you used when creating a Koofr account
  • Password: the application password that you generated above

Note: If there is a Root or Path field available in the WebDAV settings of the service you are trying to connect, you must input https://app.koofr.net into the Host field and /dav/Koofr into the Root field.

Note: If you want to create a subfolder, include it into the Root field /dav/Koofr/pathtosubfolder.

Note: Letters in the Host name are case sensitive.

Why does my Windows explorer incorrectly display available space of a mapped Koofr drive?

This is a known Windows WebDAV issue. Read more about it on Microsoft support sites.

The problem is not a lack of space in your Koofr account, but Windows incorrectly showing you how much space is left. The only solution for this problem is uploading your files to Koofr another way and not through the mapped network drive. Either you upload your files through the Koofr web app or through the Koofr desktop app with synchronisation. Alternatively, you can mount Koofr as a network drive through rclone.

Why is transfer of a big file through WebDAV stopped?

This is a known Windows WebDAV issue. Windows default maximum file size limitation that can be uploaded or downloaded through WebDAV is 50 MB. You can find the explanation, support and fix for this issue on Microsoft support sites.

What is the difference between mounting Koofr as a network drive using WebDAV protocol and rclone?

Mounting Koofr as a network drive using the Koofr desktop app or manually is a connection established through the WebDAV protocol.

Mounting Koofr as a network drive using rclone is a connection established through the Koofr API. That is a faster option that allows for multiple files to be transferred at the same time, while WebDAV protocol is an older, slower protocol which only allows the transfer of one file at a time.

Read more about [different options for mounting Koofr as a network drive]https://koofr.eu/blog/posts/3-ways-to-map-koofr-as-a-network-drive-explained).

How to mount Koofr WebDAV share on Linux without GUI?

First, you need to install the davfs2 package:

sudo apt-get install davfs2

Then mount WebDAV share using command line:

sudo mkdir /mnt/koofrwebdav/ sudo mount -t davfs -o noexec https://app.koofr.net/dav/Koofr/ /mnt/koofrwebdav/

Please enter the username (email address you used when creating your Koofr account) to authenticate with server https://app.koofr.net/dav/Koofr/ or hit enter for none. Username: john.suitcase@koofr.net(opens in new tab) Please enter the password to authenticate user john.suitcase@koofr.net(opens in new tab) with server https://app.koofr.net/dav/Koofr/ or hit enter for none. Password:

You need to generate an application specific password in your Koofr account to use with WebDAV. Our video tutorial can help you do that.

Note: You will not be able to set up a WebDAV connection, without using an application-specific password.

Note: If you want to see all of the available Koofr files (for example, files in your Shared folders) in your mounted network drive, you need to mount the root Koofr folder as a network drive. That means you need to use https://app.koofr.net/dav/ as a Host, when mounting your network drive manually. If you use the Koofr desktop app to enable the Koofr network drive, this is already taken care of. Please also note that if you mount https://app.koofr.net/dav/ the first level of your network drive is not writeable. That means you cannot create files and folders on that level.

Why is network drive not reconnecting after computer reboot?

Koofr Network drive is implemented as a Windows Network drive connected to Koofr using WebDAV protocol. Windows operating system does not allow applications to save credentials for WebDAV network drives, which means that Koofr must re-setup network drive credentials after every computer restart. Koofr desktop application does this automatically, but it must be running after computer restart. You need to enable the Koofr desktop app to start automatically at computer boot for the network drive to reconnect.

I cannot move my files to the Koofr network drive. Why?

You cannot move files directly to the root level of the network drive. This will not work as the root level of the network drive is an emulated layer, displaying your places as folders. Open Z:\Koofr or any other place visible in the connected network drive and drop your files there.

How to generate an application-specific password on Koofr?

You can connect many services to Koofr with the use of the WebDAV protocol. You need to generate an application-specific password each time you want to connect a new service to Koofr via WebDAV due to data safety reasons.

You can do that by clicking on your Profile picture icon the top-right corner of the Koofr web app. When the Account menu opens, click on Preferences and select Password from the menu on the left. Scroll down to App passwords, type in a new password name into the Generate new password text box and click on Generate.

Why don't I see my shared files in the mounted Koofr network drive?

If you want to see all of the available Koofr files in your mounted network drive, you need to mount the root Koofr folder as a network drive. That means you need to use https://app.koofr.net/dav/ as a Host, when mounting your network drive manually. If you use the Koofr desktop app to enable the Koofr network drive, this is already taken care of.

Note: Please note that if you mount https://app.koofr.net/dav/ the first level of your network drive is not writeable. That means you cannot create files and folders on that level.

Which password do I need to use when setting up a connection via WebDAV?

Each time you set up a new connection via WebDAV protocol - either when manually connecting your Koofr network drive or when connecting a new service to Koofr via WebDAV - you need to generate a new application-specific password in your Koofr account. See how to generate an application-specific password.

Note: Without an application-specific password, you will not be able to set up a WebDAV connection.

Note: If you enable your Koofr network drive in the Koofr desktop app settings, you do not need to generate an application-specific password, because the Koofr desktop app automatically establishes a WebDAV connection for the Koofr desktop app on your computer. No further action is needed from your side. Read more here.

I am trying to connect to Koofr via WebDAV and my connection does not work. Why?

You need to generate an application-specific password in your Koofr account, to establish a connection to Koofr via WebDAV protocol. See how to generate an application-specific password.

Note: Without an application-specific password, you will not be able to establish a connection to Koofr via WebDAV.

I cannot edit and save Microsoft Office files to Koofr when mapped as a network drive, even though the connection is working otherwise. Why?

If you have enabled the Network Drive connection in the Koofr desktop client or have your Koofr account mapped with a manual setup using WebDAV, you may be unable to edit and save Microsoft Office files to it even though the connection is working correctly and you are able to edit and save other file formats. You are likely using Microsoft Office version 2306/2307, which no longer supports WebDAV.

To ensure the smooth use of Microsoft Office tools in combination with Koofr, we recommend mapping Koofr as a network drive using rclone instead of WebDAV.

Error 429

Error 429 typically indicates that you entered the wrong password, and due to multiple incorrect login attempts, your account has been temporarily blocked. Wait 1 hour for a block to expire before attempting a new login, and then make sure to use the correct application-specific password for WebDAV.

Error 412

412 error is caused by the client application. Please contact your application developers.