Koofr on Android devices Help

Getting started with Koofr for Android devices

Koofr app for Android provides an easy way to quickly and securely store, share, organse, move and access files and folders between mobile devices, stationary devices, and cloud storage. You can even integrate storage from other cloud service providers, such as Dropbox, Google Drive and OneDrive.

Getting started:

  • Download Koofr Android App from Google Play here.
  • Install Koofr on your Android device.
  • Press the Koofr icon to start the Koofr app.
  • Login to your Koofr profile using your Koofr username and the password

You can access your profile details by pressing the Settings icon in the upper-right corner of the screen.

What type of files can I view in Koofr on my Android device?

You can view or run any file that is stored on Koofr as long as your Android device has tools or applications to handle that file. In addition, Koofr natively supports the most common photo file types. Videos, documents, music etc. are viewed using external applications.

How do I select a file/folder or multiple files/folders on my Android device?

List view: You press and hold a file to select it and a checkmark will appear next to it when it is selected. To select multiple files press on as many files as you want to select and checkmarks will appear next to all of the selected files. OR you press the More options menu icon in the upper right corner of the screen and press Select. You press on the file or multiple files you want to select and checkmarks will appear next to all of the selected files. You can also choose the Select all option from the More options menu to select all of the files at once.

Gallery view: You press and hold a file to select it and a checkmark will appear over the file when it is selected. To select multiple files press on as many files as you want to select and checkmarks will appear over all of the selected files. OR you press the More options menu icon in the upper right corner of the screen and press Select. You press on the file or multiple files you want to select and checkmarks will appear over all of the selected files. You can also choose the Select all option from the More options menu to select all of the files at once.

How do I download files to my Android device using Koofr?

You can download a file from Koofr by pressing and holding the file to select it (OR pressing the More options menu icon in the upper right corner of the screen and pressing Select). A checkmark will appear next to the file when it is selected. A downward-facing arrow appears (the download icon) in the upper right corner of the screen. Press on it to download the selected file. You can also select multiple files to download them one by one.

Note: A short press on the file will open the file if there is an application on your Android device that can open such a file type directly from the web. Otherwise, the short press will download the file as well.

How do I download a folder to my Android device using Koofr?

You can download a folder from Koofr by pressing on it to select it. A checkmark will appear next to the folder when it is selected. A downward-facing arrow appears (download icon) in the upper right of the screen. Press on it to download the selected folder. A folder will be downloaded as a .zip file in the Downloads folder of your device.

How do I create folders on Koofr on Android devices?

To create a new folder, press the [+] button in the bottom right corner of the screen.

A menu pops-up where you can press Create Folder. Name your new folder and select Create to confirm the new folder name.

How do I upload a file/folder to Koofr from my Android device?

You have two options for uploading your files to Koofr from your Android device.

Option 1: Upload a file/folder within the Koofr application:

  • Select the Koofr icon from the Main menu
  • Press the [+] button in the bottom right corner of your screen
  • Select Upload File, Upload Photo or Upload folder from the pop-up window
  • Locate the file/folder on your device
  • Koofr opens the system file picker, allowing you to choose the file/folder to upload
  • When you find your file, simply press on it and it will start uploading to your Koofr
  • You can also select multiple files to upload them all
  • When files are selected, press the icon in the upper-right corner (More options menu icon) and press Open
  • This action will upload your files/folder to Koofr

Option 2: Upload a file using any type of application that allows sharing of its data for Android devices (ex. file manager, gallery application, etc.) In the sharing menu of these applications, you will always have Koofr as a choice.

  • Browse a file on your Android device using your favourite file browsing application
  • Press on the chosen file/folder for at least two seconds to select it
  • When you release the file, a menu will pop-up
  • Select Share or Send to option
  • Select the Koofr icon after the menu pops-up
  • When you are transferred to Koofr navigate to the folder to which you wish to upload the file
  • Press Share in the bottom right corner of the screen
  • Your file is now safely stored in Koofr
  • If you want to cancel your action before completion press Cancel in the bottom right corner of the screen

Why is my metadata data not visible when I upload my files to Koofr from my Android device?

The GPS info in the photos you upload will be preserved only if you grant the Koofr app the media location access permission when turning on the media upload along with the permission to access the photos themselves.

The date taken of the photo and all of the other metadata is preserved and should still be visible when you download the photo back to your device.

If you have previously denied the media location access permission, you can turn the automatic media upload off and on again in order for the Koofr application to request the permission again.

How can I sort files within a folder on my Android device?

Uploaded files can be sorted by name, size, or time they were changed. Open the folder where you want to sort the files, press on the More options menu in the upper right corner, and choose Sort.

If you want to sort your files by name, press on the More options menu, choose Sort and then Name. Your files will be sorted by name (e.g., from A – Z / 0 – 9). Press the Name button again to change the order (e.g., from Z – A / 9 – 0).

If you want to sort your files by size, press on the More options menu, choose Sort and then Size. Your files will be sorted by their size (e.g., from the smallest to the largest). Press the Size button again to change the order (e.g., from the largest to the smallest).

If you want to sort your files based on when they were uploaded, press on the More options menu, choose Sort and then Time. Your files will be sorted by the time they were uploaded (e.g., from the newest to the oldest). Press the Time button again to change the order (e.g., from the oldest to the newest).

Automatically upload photos and videos to Koofr

How do I automatically upload new photos from my Android device to Koofr?

Koofr has an option to automatically upload new photos and videos from your device. This allows you to quickly upload pictures and videos directly from your phone to the Koofr app with no manual intervention.

To automatically upload new photos:

  • Open your Koofr app and press the hamburger icon in the upper left corner of the screen to get to the Main menu if you are not there yet
  • Press on the Settings icon
  • Press the Media upload
  • Enable Upload new media files which enables automatic uploads of photos and videos to Koofr
  • Enable Only over WiFi if you want to enable backups only when you are connected to a wireless network
  • Decide if you want to upload only images or videos or both.
  • If you want your photos to be stored in a specific folder, press on the Autoupload folder button and select the folder in Koofr. If you don’t choose a specific folder, your photos will be stored in My Android Media folder.
  • You can also choose to have photos automatically organised by year (each year will have its own folder inside the auto upload folder) and/or by applications. Press on the Upload to subfolders button where you can choose to organise by any of the two options, or even both (in which case you will find application subfolders inside each yearly subfolder).
  • By default, media files from all folders in your device's Gallery are included in the auto-upload. If you only want to include specific folders, toggle the switch icon next to the From all apps text. Then, press the From selected apps and choose the folders you want to include in your automatic uploads.
  • Optionally you can press the Back up existing media files button, which will back up all existing photos and videos from your device to Koofr

Can photos and videos from my Android device be automatically uploaded to subfolders organised by year or by application?

Yes, your automatically uploaded photos and videos can be automatically uploaded to subfolders organised by year (each year will have its own subfolder inside the auto-upload folder) and/or by applications. You can choose to organise by any of the two options, or even both (in which case you will find application subfolders inside each yearly subfolder).

In Koofr mobile app open Settings, press on the Media upload, and then on the Upload to subfolders button where you can choose to organise by any of the two options, or even both (in which case you will find application subfolders inside each yearly subfolder).

Where can I find the photos automatically uploaded from my Android device?

You can find your photos in the Main menu in Koofr under My Android Media. If you want your photos and videos stored in a specific folder, choose the Autoupload folder option and choose a folder in Koofr.

Note: If you want to change the target folder, the Upload new media files option must be enabled.

How can I change the target folder for automatically uploaded photos and videos from my Android device?

If you want your photos stored in a specific folder, open Settings, press on the Media upload, then on the Autouploaded folder button, and select the folder on Koofr. If you don’t choose a specific folder, your photos will be stored in the My Android Media folder.

Note: If you want to change the target folder, the Upload new media files option must be enabled.

Open Settings and tap on Media upload. By default, media files from all folders in your device's Gallery are included in the auto-upload. If you only want to include specific folders, toggle the switch icon next to the From all apps text. Then, press the From selected apps and choose the folders you want to include in your automatic uploads.

Note: Only folders that contain image or video files will be shown in the list.

Will deleting the files from My Android Media affect the files on my Android device?

No, you can safely delete the files from these folders without it affecting the files on your device.

Do I need to leave my Koofr app open when I am waiting for my files to be uploaded?

No. The Koofr app can upload your files in the background, while you are doing other things.

When running the initial backup of media files, which might take some time, we suggest you plug your phone in an outlet and let it do the backup in full.

Share files and folders

How do I share files/folders from my Android device with other Koofr users?

Sharing a file allows the selected people to access files you give them access to.

To share a file/folder:

  • Find or create a file/folder you want to share
  • Press the three-dot icon on the right-hand side of the file/folder (OR press on the file to select it and press the More options menu icon). Select Share from the menu that appears
  • When a new window appears choose the option to share with Koofr users
  • When Share with window pops-out, simply type in the name of the person you wish to share with. Person’s name will be auto-suggested as soon as you start typing if you've ever shared with them before
  • If you’ve never shared anything with this person before, you can type in their Email address to start sharing with them
  • You can add multiple people to share with by pressing the [+] button on the right side of the text box in Share with window
  • When you finish adding people, simply press Done in the top right corner of the window
  • The file/folder is now shared

Note: This options of sharing is equal to the Add people option in the Koofr WebApp. You can share files/folder with all Koofr users.

How do I manage shares and stop sharing on my Android device?

Manage shares: You can access, view, edit, or delete your shared folders by tapping the Shared button in the Main menu of the app. If you want to edit who the file/folder is shared with, press the pencil icon on the right side of the file/folder for which you want to change the sharing permissions. The Share with window will pop-up. Type in new users or delete the old ones by pressing the (-) icon next to their details. If you press the down arrow to a person with whom you are sharing, you can edit their sharing permissions.

Stop sharing:

  • Add people: If you want to stop sharing files/folders, press the More options menu icon on the right side of the selected file/folder and press on Share. When you press the Koofr users you can see who you’re sharing your folder with. If you want to stop sharing, press the (-) icon next to their details.
  • Send link: If you want to stop sharing files/folders, press the More options menu icon on the right side of the selected file/folder and press on Share. Choose Edit link properties and press the Remove button.
  • Receive files: If you want to stop sharing folders, press the More options menu icon on the right side of the selected folder and press on Receive files. Choose Edit link properties and press the Remove button.

On Koofr, you can create two types of links – the Send link link and the Receive files link.

  1. Send link link: Send link link enables third parties to download files/folders from your Koofr even if a person is not a Koofr user. Link is created and can be sent via Email, various Social media or text messaging services. To create it:
  • Choose file or folder for which you want to create a download link.
  • Press the More option menu icon on the right-hand side of the file/folder (OR press on the file to select it and press the More options menu icon). Select Share from the menu that appears
  • Share with window will pop-up offering multiple communications services through which you can share your link
  • Tap on Edit link properties if you want to edit link, protect it with a password or set an expiration date. Then press on OK.
  • Select a service through which you want to share the download link (ex. Email, text message)
  • Koofr will create a download link, copy it into your selected service and take you there.
  • Enter the desired person’s contact information (e.g. an Email address) and send them the link, from which they can download your files/folders.

Note: With this option, you can also share the files with people who don’t have Koofr accounts. This is read-only access; others cannot upload files through these links.

  1. Receive files link: The Receive files link enables third parties to upload files from their devices to your folder in Koofr, even if they are not Koofr users. Link is created and can be sent via Email, various Social media or text messaging services.

To create it:

  • Choose the folder that you want the received files stored in
  • Press on the folder for a few moments to select it. The folder is selected once you get a checkmark in front of it.
  • Press the More options menu icon in the upper right-hand corner
  • Select Receive files from the drop-down menu to create an upload link, which allows others to upload files into the folder you selected
  • Share with window will pop-up offering multiple communications services through which you can share your link
  • Tap on Edit link properties if you want to edit link, protect it with a password or set an expiration date. Then press on OK
  • Select a service through which you want to share the link (e.g., Email, text message)
  • Koofr will create an upload link, copy it into your selected service and take you there.
  • Enter the desired person’s contact information (e.g. an Email address) and send them the link to which they can upload files to share with you.

Alternatively, you can choose to copy the Send link link or the Receive files link’s URL to the clipboard, by selecting Copy to clipboard in the Share with window. You can then paste the link wherever you want to.

Note: This option enables people to add files to your folder without having a Koofr account.

To password protect your links open your Koofr app and press the hamburger icon in the upper left corner of the screen to get to the Main menu if you are not there yet. Press Settings and select Security.

Here you can:

  • Enable Set password for sending files to password protect your Send link links
  • Enable Set password for receiving files to password protect your Receive files links

When these two options are enabled, the password is sent automatically with the link you create.

You can also password protect each link individually:

Send link:

  • Choose file/folder and press on the More options menu on the right side of the file/folder and select Share
  • Tap on the Edit link properties
  • Toggle the switch icon next to the Protect with password text

Receive files:

  • Press on the folder for a few moments to select it. The folder is selected once you get a checkmark in front of it.
  • Press the More options menu icon in the upper right-hand corner
  • Select Receive files from the drop-down menu
  • Tap on Edit link properties
  • Toggle the switch icon next to the Protect with password text.

The default setting for the expiration date of the links created on your Android device is never.

If you want to change the expiration date for your Send link link:

  • Choose file/folder and press on the More options menu on the right side of the file/folder and select Share
  • Tap on the Edit link properties
  • Toggle the switch icon next to the Expiring link text and select the date.

If you want to change the expiration date for your Receive files link:

  • Press on the folder for a few moments to select it. The folder is selected once you get a checkmark in front of it.
  • Press the More options menu icon in the upper right-hand corner
  • Select Receive files from the drop-down menu
  • Tap on Edit link properties

Tap on the hamburger icon in the left corner of the screen to open the Main menu and select Links. You can choose which links you want to view - either the download or the upload links. Here you can see all the links you've created, edit them by clicking on the pencil icon (where you can also remove them), and see their location.

Copy, move or rename files and folders

How do I copy files/folders in Koofr on my Android device?

If you want to copy files/folders on your Android device:

  • Press on the chosen file/folder for at least two seconds, which will select the file/folder
  • You can also select multiple files/folders. Read more about it here
  • Press the More options menu icon in the top right corner of the screen
  • When the drop-down menu opens, select the Copy
  • Browse to a location in your Koofr to which you want to copy and press Copy at the bottom right side of your screen to confirm
  • If you want to cancel the action before completion press the Cancel button on your screen.

How do I move files/folders on Koofr on my Android device?

If you want to move files/folders on your Android device:

  • Press on the chosen file/folder for at least two seconds, which will select the file/folder
  • You can also select multiple files/folders. Read more about it here
  • Press the More options menu icon in the top right corner of the screen
  • When the drop-down menu opens, select Move
  • Browse to a location to which you want to move the file/folder and press Move at the bottom right side of your screen to confirm
  • If you want to cancel your action before completion press the Cancel button on your screen.

How do I rename files/folders on Koofr on my Android device?

If you want to rename files/folders on your Android device:

  • Press on the chosen file/folder for at least two seconds, which will select the file/folder
  • Press the More options menu icon in the top right corner of the screen
  • When the drop-down menu opens, select Rename
  • When a new window pops up, type in the new name of the file/folder and press “Rename” to confirm
  • If you want to cancel your action before completion press the Cancel button on your screen.

<a id="delete-files-and-folders-android> Delete and restore files and folders

How do I delete files/folders from Koofr on my Android device?

If you want to delete file or folder:

  • Press on the chosen file/folder for at least two seconds.
  • You can also select multiple files/folders. Read more about it here
  • Press on the Recycle bin icon in the upper right side of the screen
  • You will see a Your files are being deleted message at the bottom of your screen
  • You can also press on the More options menu next to file/folder you want to delete and sselect Delete

You can find your deleted files in the Main menu under Deleted files.

How can I restore my deleted files?

You can restore your files by pressing on the Deleted files in the Main menu. You will be able to see all the files that you deleted there.

Find the correct file and press on it. Hold it, until a check mark appears next to it, and the file is selected. Press on More options menu icon and select Undelete. The file will be restored to the location where it was before you deleted it. If you want to undelete multiple files, press and hold a file/folder and then check the checkboxes on the right side of files/folders, you want to select. When files are checked/selected, click the Undelete button.

Note: On both iOS and Android, you have to restore your files within 7 days of deletion if you are using a free Koofr account. If you are using a paid Koofr account, you have 30 days from moment of deletion to restore your files. After that period, your files will be permanently deleted from Koofr and you can no longer restore them.

Bookmarks and Jobs

How do I bookmark a folder on my Android device?

Koofr has an option to Bookmark folders, which allows you to quickly access your most commonly used files.

To bookmark a folder:

  • If you want to bookmark a folder, go into the chosen folder
  • Press the star icon on the right-hand side of the screen, which will change its colour
  • The folder is now bookmarked
  • You can access your bookmarked folders in the Main menu under Bookmarks

What are Jobs and where can I view them?

A new job is created when you copy, move or delete a larger amount of files. Performing these jobs in the background allows you to keep using Koofr while our servers do the work. Individual jobs and their progress will be displayed in the Main menu under Jobs. Finished jobs will be automatically removed from this list after 2 days.

Connect other cloud services

How do I connect Dropbox/Google Drive/OneDrive with Koofr on my Android device?

With Koofr you can access all the data you have stored in your Dropbox, Google Drive and OneDrive cloud services directly from your Koofr application and organise all your data in one place.

  • When in the Main menu of the app press Connect
  • Select the service you want to connect to
  • A browser will open, allowing you to sign-in to the service you want to link to Koofr
  • Now you can see your Dropbox/Google Drive/OneDrive folders in your home screen.

You can connect more accounts from the same cloud service provider to Koofr, there are no limits.

How do I remove connected cloud services from Koofr in the Koofr mobile app for Android? Will that affect my files in that service?

Open Koofr mobile application for Android, tap on the hamburger icon in the left corner of the screen and choose Settings. Then, tap on Places. There you can see how much storage you have on the connected cloud services and remove them by tapping on the (-).

Note: Removing the service from Koofr will not affect your files in that service.

Other

What are Offline files and how to use them?

Offline files enables you to keep a copy of any file/folder saved on Koofr stored on your Android device. Files/folders stored locally will be accessible for viewing in the Koofr app even when your device isn't online (i.e. on the plane or vacation). While in the file list inside the Koofr app, simply select a file/folder and press the More options menu icon. Select Copy offline from the drop-down menu. You can see the files/folders available for offline use in the Main menu under Offline files.

Note: Offline files option doesn't just make a one time copy of the file, but it observes the original file on the server. Every time the file changes on Koofr, your local copy will be updated, when the device comes online.

Note: Offline files are stored in the private storage space dedicated to the Koofr application on Android. You cannot access this storage from other applications or the file manager. To use an offline file in another app, you need to send it from the Koofr app to the other application as usual.

I want to open a PDF file in my Koofr mobile app for Android, but it opens with an application that makes an error when reading PDFs. Why?

Koofr does not open pdf files on Android, it sends them to the system which opens your default pdf application.

You can change your default pdf application in Android system settings.

Can I-play gifs in the Koofr mobile app for Android?

GIFs currently cannot be played in the Android application due to limitations of the Android image viewer itself.

Can I synchronise files from my mobile device to Koofr using the Koofr mobile app?

No, the Koofr mobile application is not a sync application, so you cannot set up two-way syncs with it as you can with the Koofr desktop application on your computer.