Koofr on iOS devices Help

Getting started with Koofr for iOS devices

Koofr app for iOS provides an easy way to quickly and securely store, share, organize, move and access files and folders between mobile devices, stationary devices, and cloud storage. You can even integrate storage from other cloud service providers, such as Dropbox, Google Drive, and OneDrive.

Getting started:

  • Download Koofr iOS App from App store here
  • Install Koofr on your Apple device
  • Press the Koofr icon to start the Koofr app.
  • Login to your Koofr profile using your Koofr username and password or sign in with your Google account.
  • You can access your profile details by pressing the Settings icon in the upper- right corner of the screen.
  • Go back by pressing Done

What type of files can I view in Koofr on my iOS device?

You can view or run any file stored in Koofr as long as your iOS device has tools or applications to handle that file. In addition, Koofr natively supports the most common photo, video, document, and music file types. This means you can view e.g. PDFs without a dedicated PDF viewer app for iOS. It’s as simple as that!

How do I download files to my iOS device using Koofr?

You can download a file from Koofr simply by pressing on it. The file opens, then you press the Share icon in the bottom left corner of the screen. The iOS sharing menu pops-up where you can press Save to Files or Save image to save it to your Gallery.

How do I create folders in Koofr on iOS devices?

To create a new folder select the Koofr icon from the Main menu. Press the [+] button in the bottom right corner of the screen. A menu pops-up where you can press Create Folder. Name your new folder and select Create to confirm the new folder name.

How do I upload a file to Koofr from my iOS device?

You have two options for uploading your files to Koofr from your iOS device.

Option 1: Upload a file within the Koofr application:

  • Select the Koofr icon from the Main menu
  • Press the [+] button in the bottom right corner of your screen
  • Select Upload File or Upload Photo from the pop-up window
  • Locate the file on your device by pressing Browse or locate a photo from your Gallery
  • When you find your file/photo, simply press on it and press Done and it will start uploading to your Koofr
  • If you want to select multiple photos, simply select them from your Gallery by pressing on them and press Done when you want to upload them

Option 2: Upload a file using any type of file manager for iOS devices:

  • Browse a file on your iOS device using your favourite file browsing application.
  • Open the file and press the Share button
  • The iOS sharing menu appears
  • Select Copy to Koofr
  • When you are transferred to Koofr navigate to the folder to which you wish to upload a file by pressing Choose a Folder and press the Choose button on the bottom of the screen.
  • When you are satisfied with your folder selection press Save in the upper-right corner of the screen
  • If you want to choose a different location press Choose a Different Folder and repeat the previously described process

How do I automatically upload new photos from my iOS device to Koofr?

Koofr has an option to automatically upload new photos from your Camera Roll. This allows you to quickly upload pictures directly from your phone to the Koofr app.

To automatically upload new photos:

  • Open your Koofr app
  • Click on the Settings icon in the upper right corner of the screen
  • Press the Auto camera upload
  • Enable Backup photos and videos which enables automatic uploads of photos and videos over WiFi
  • Optionally you can press Enable cellular data which enables backups over a cellular network
  • Your photos will be automatically uploaded to Koofr folder My iOS Media

Do I need to leave my Koofr app open when I am waiting for my files/folders to be uploaded?

Yes, the Koofr app needs to be open on your phone, so the files can upload. When running the initial upload, which might take some time, we suggest plugging your phone in an outlet and letting it do the backup in full.

How do I share files from my iOS device?

Sharing a file allows the selected people, to access the files you give them access to. To share a file in List view, open the File/Folder options menu, by dragging your finger from right to left over the file. To share a file in Tile view, open the File/Folder options menu by pressing on the More options icon in the bottom right of the wanted file.

  • Select Share from the menu that pops-up
  • A screen with sharing options opens
  • You can select your preferred method of sharing out of Add people and Send link
  1. Option: Press Add people to add people with whom you want to share the file
  • Press the [+] button in the upper-right corner of the screen
  • Type in an Email address of the person you want to share with or select a person from the drop-down menu by typing in their name
  • In the same window, you can set the permissions you want to give to a person while sharing the file. You simply press on the permission you want to set for a specific person and a check mark will appear next to it
  • Press Add to start sharing the file
  • You can add multiple people you want to share with, by pressing the [+] button on the top right side of the screen, for each individual person you wish to add.

Note: You can share files with anyone. Non-members will be automatically invited to join Koofr.

  1. Option: Press Send link to create a download link, which allows third parties to download files from your Koofr even if they are not a Koofr user.
  • Press Create Download link
  • Decide if Link is public or Link is protected by pressing the switch icon.
  • Press Share link to share the link
  • The iOS sharing menu pops-up where you get offered multiple communication services for sharing the link
  • Select the communication service you want to use (for example Email, text message, etc.)
  • Koofr will create the download link in your selected service and take you there
  • Enter the desired person’s contact information (e.g. Email address) and send them the download link

Note: With this option, you can also share the files with people who don’t have registered Koofr accounts. This is read-only access; others cannot upload files through these links.

How do I share folders from my iOS device?

Sharing a folder allows the selected people, to access the folders you give them access to. To share a folder in List view, open the File/Folder options menu, by dragging your finger from right to left over the folder. To share a folder in Tile view, open the File/Folder options menu by pressing on the More options icon in the bottom right of the wanted folder.

  • Select Share from the menu that pops-up
  • A screen with sharing options opens
  • You can select your preferred method of sharing out of Add people, Send link and Receive files.
  1. Option: Press Add people to add people with whom you want to share the folder
  • Press the [+] button in the upper-right corner of the screen
  • Type in an Email address of the person you want to share with or select a person from the drop-down menu by typing in their name
  • In the same window, you can set the permissions you want to give to a person while sharing the folder. You simply press on the permission you want to set for a specific person and a check mark will appear next to it
  • Press Add to start sharing the folder
  • You can add multiple people you want to share with, by pressing the [+] button on the top right side of the screen, for each individual person you wish to add.

Note: You can share the folders with anyone. Non-members will be automatically invited to join Koofr.

  1. Option: Press Send link to create a download link, which allows third parties to download folders from your Koofr even if they are not a Koofr user.
  • Press Create Download link
  • Decide if Link is public or Link is protected by pressing the switch icon
  • Press Share link to share the link
  • The iOS sharing menu pops-up where you get offered multiple communication services for sharing the link
  • Select the communication service you want to use (for example Email, text message, etc.)
  • Koofr will create the download link in your selected service and take you there
  • Enter the desired person’s contact information (e.g. Email address) and send them the download link

Note: You can share the folders with people who don’t have registered Koofr accounts. This is read-only access; others cannot upload files through these links.

  1. Option: Press Receive files which will allow third parties to upload files from their devices to your folder in Koofr, even if they are not Koofr users.
  • Press Create Receive link
  • Decide if Link is public or Link is protected by pressing the switch icon
  • Press Share link to share the link
  • The iOS sharing menu pops-up where you get offered multiple communication services for sharing the link
  • Select the communication service you want to use (for example Email, text message, etc.)
  • Koofr will create the upload link in your selected service and take you there
  • Enter the desired person’s contact information (e.g. Email address) and send them the upload link

Note: This option enables people to add files to your folder without having a Koofr account.

You can create two types of sharing links – the Send link and the Receive files. Read more about creating them in How do I share files from my iOS device? and How do I share folders from my iOS device?.

Currently, there is no way to view the share links in one place in the iOS device. But, you can see which files/folders are shared and which way by looking at their icons.

How do I copy files/folders in Koofr on my iOS device?

If you want to copy files/folder on your iOS device:

  • Open the File/Folder options menu, by dragging your finger from right to left over the file/folder and selecting More
  • A pop-up menu appears, where you can select Copy files/folders
  • Browse to a location in your Koofr to which you want to copy
  • Press Paste at the bottom of your screen to confirm If you want to cancel the action before completion press Cancel in the upper-right corner of your screen.

How do I move files/folders in Koofr on my iOS device?

If you want to move files/folder on your iOS device:

  • Open the File/Folder options menu, by dragging your finger from right to left over the file/folder and selecting More
  • A pop-up menu appears, where you can select Move files/folders
  • Browse to a location in your Koofr to which you want to move and press Paste at the bottom of your screen to confirm If you want to cancel the action before completion press Cancel in the upper-right corner of your screen.

How do I rename files/folders in Koofr on my iOS device?

If you want to rename files/folder on your iOS device:

  • Open the File/Folder options menu, by dragging your finger from right to left over the file/folder and selecting More
  • A pop-up menu appears, where you can select Rename files/folders
  • When a new window pops up, type in the new name of the file/folder and press Rename to confirm If you want to cancel the action before completion press Cancel in the upper-right corner of your screen.

How do I delete files/folders from Koofr on my iOS device?

If you want to delete a file/folder on your iOS device:

  • Open the File/Folder options menu, by dragging your finger from right to left over the file/folder and selecting More
  • A pop-up menu appears, where you can select Delete
  • The file/folder is now deleted and you can find it in the Main menu in Deleted files.

How can I restore my deleted files?

You can restore your files by pressing on the Deleted files in the Main menu. You will be able to see all the files that you deleted there. Find the file you want to restore and drag your finger from right to left over it. Press Restore that appears. The file will be restored to the location where it was before you deleted it.

You can restore your files within 7 days of deletion if you have a free Koofr account and within 30 days of deletion if you have a paid Koofr account. After that period, your files will be permanently deleted from Koofr and you can no longer restore them.

How do I bookmark a folder on my iOS device?

Koofr has an option to Bookmark folders, which allows you to quickly access your most commonly used folders.

To bookmark a folder:

  • Choose a folder
  • Open the File/Folder options menu, by dragging your finger from right to left over the folder
  • Press Bookmark when the menu opens
  • When you see a star next to the folder name, the folder is bookmarked
  • You can access your bookmarked folders in the Main menu under Bookmarks

How do I manage shares on my iOS device?

You can access, view, edit or delete your shared folders by selecting Shared from the Main menu. Drag your finger from right to left over the file/folder and press Share to access the list of sharing options. By pressing Add people you can see and edit a list of people with whom you’re sharing your file/folder. If you press the Name/Email address of a person you are sharing with, you can edit their sharing permissions. You can also press Stop sharing at the bottom of the screen.

How do I stop sharing files/folders in the iOS app?

If you want to stop sharing files/folders drag your finger from right to left over the file/folder to access the list of sharing options and press on Share.

  • When you press on Add people you can see who you’re sharing your folder with, press Stop sharing button and confirm it by pressing Stop sharing in the pop-up window
  • When you press the Send link, press the Remove link button in the bottom left corner of the screen and confirm it by pressing Remove in the pop-up window.
  • When you press Receive files press the Remove link button in the bottom left corner of the screen and confirm it by pressing Remove in the pop-up window.

While you are creating your Send link or Receive files link you can choose between Link is public and Link is protected by pressing the toggle next to these options. The default settings (ex.expiration date) of the links can only be changed in the Koofr WebApp.

How do I connect Dropbox/Google Drive/OneDrive/Amazon Cloud Drive with Koofr on my iOS device?

With Koofr you can access all the data you have stored in your Dropbox, Google Drive, OneDrive and Amazon Drive cloud services directly from your Koofr application and organize all your data in one place. If you want to connect those services to Koofr navigate to the Main menu are press Connect. Select the service you want to connect to and sign-in to the service you want to link to Koofr. Now you can see your Dropbox/Google Drive/OneDrive/Amazon Cloud Drive folders in your home screen. You can connect more accounts from the same cloud service provider to Koofr, there are no limits.

On Saturday, 16th November 2019, Amazon discontinued access from Koofr to Amazon Drive API. Unfortunately this is not a decision made by Koofr. Amazon decided to no longer allow third-party applications access to their service. This means many services, including Koofr can no longer connect to Amazon Drive. All other external cloud connections still work and will remain part of the Koofr service. You can read more about it here.